SAÓ VIAJES NATURALES, S.L. (hereinafter, "SAÓ"), through the management of www.SAÓviajes.es aims to offer the User unique experiences through ecological, healthy, sustainable travel proposals with social values.
Based on this objective and on the most demanding criteria of confidentiality and transparency, this Privacy and Data Protection Policy (hereinafter, PPPD) is aimed at providing you with all the information you need to understand the scope and purpose of data processing so that acceptance, absolutely necessary to access and use the website, is based on a fully informed knowledge, according to the criteria established in Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter, LOPD) or regulations that replace it.
"User": natural or legal person, of a public or private nature who accesses and uses the website, either by registering or without such registration.
"Registered User": natural person who accesses and uses the Website having created a User Account.
"Data Controller": natural or legal person, of a public or private nature or administrative body, who decides on the purpose, content and use of the processing.
"Data Processor": the natural or legal person, public authority, service or any other body which, alone or jointly with others, processes personal data on behalf of the Data Controller as indicated in art. 12 of the LOPD.
"Personal data": any information concerning identified or identifiable natural persons.
The rest of the definitions (art. 3 LOPD) and the full text of the LOPD are available here.
1. Origin
In order to provide its services correctly and that the User gets the most out of the web, it needs a series of personal data that could be collected directly from you (registration or update forms, publications, offer or receipt of reservations, payments, when you simply send us an e-mail or call us by phone, photographs, etc.), indirectly through your registration on the web or through the use of technological tools (cookies, plugins, widgets, etc.).
Similarly, by accepting this PPPD, you certify that you understand and accept the possibility that SAÓ, solely for the purposes described in the following section three, access for review and analysis of communications that, through the web, Users make with each other.
2. Types of data processed
To the usual personal data included in the forms (name, address, dates of stay, credit card, etc.) are added data that although they are digital, they are still personal data (IPs, origin of links used to access the web, preferences, marketing... Cookies, Plugins and other tracking technologies).
SAÓ reminds you that it does not store your credit card details, but simply that information necessary for the correct management of the services contracted by the User.
3. Purpose of the processing of personal data.
The main purpose of the processing of personal data is the management and proper fulfillment of the contract between the user and SAÓ, including the publication of their travel proposals and the facilitation, as far as possible, of means for the resolution of disputes between the two.
The use of the data is as follows:
4. Data Controller-Treatment Manager.
For cases in which it corresponds to SAÓ configure its relationship with the User as Data Controller, in accordance with the provisions of the Data Protection Act, the User is informed and agrees that the personal data provided by him or provided in the future to SAÓ will be processed in a personal data file called USERS, duly registered in the Register of the Spanish Agency for Data Protection and whose ownership is held by SAÓ. The processing of your data will always be carried out under the strictest security systems available to SAÓ.
For any questions about this PPPD the User may contact SAÓ through the e-mail info@saoviajes.es.
The data collected are stored and may be transferred in encrypted form outside the European Union to one of our suppliers. By providing us with your personal data, you agree to this transfer if it occurs.
We may also use your information, or allow third parties to use your information, to provide you with information about products and services that may be of interest to you. If you do not want us to use your data in this way, please tick the appropriate box on the order form or registration form.
Both parties agree that the security measures to be applied will be, in the absence of specific and express indication by the Data Controller, those corresponding to the low level indicated in Royal Decree 1720/2007, of December 21, approving the Regulations for the development of Law 15/1999, of December 13, 1999, on the protection of personal data.
5. Communication of Personal Data.
Your data will not be communicated to third parties, except in the following cases:
Once you have given your consent to the distribution and / or disclosure of your data.
For the provision of services performed by third parties for SAÓ, including payment processing, data analysis, tourist services, processing of certain aspects of marketing services. SAÓ will only send the User's personal information to its suppliers.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of SAÓ, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
By provision of law, regulation or pursuant to a decision of a competent judicial or regulatory authority or, if necessary, in order to preserve its rights and interests.
If SAÓ or substantially all of its assets are acquired by a third party, in which case personal data of its customers will be one of the transferred assets.
6. Rights of the user.
6.1. Right to object:
You may object at any time to the use of your personal data for commercial or advertising purposes by writing to the following email address: info@saoviajes.es
6.2 Rights of access, rectification and cancellation:
SAÓ assures you the exercise of the rights of access, rectification and cancellation, in accordance with the provisions of Law 15/1999, of Protection of Personal Data (LOPD) and the implementing regulations, by writing to SAÓ VIAJES NATURALES, S.L., calle Almas, 3 . 46002 Valencia, or by email at the address: info@saoviajes.es
Remember that you can access directly from your private area, and ask SAÓ to exercise your rights.
5.3 Changes in the Privacy Policy:
SAÓ reserves the right to make any changes it deems appropriate at any time and without prior notice. Any changes to our data protection policy will be published on this page and you will be notified by email.
7. Modifications to the PPPD.
SAÓ reserves the right to unilaterally modify this privacy policy without prior notice.
However, if substantial changes are made, Users will be notified by e-mail of the existence of such modification. If SAÓ does not receive opposition from the User, within the periods provided by law, it will understand the tacit consent to the new PPPD by the User.
Travel Agency SAÓ Viajes Naturales is registered in the Mercantile Registry of Valencia, in Volume 10127, Folio 100, Sheet V-170920.
Telephone: 961 06 49 03
Contact email: info@saoviajes.es
INSCRIPTION IN THE COMMERCIAL REGISTER
Travel agency SAÓ Viajes naturales S.L with registered office at Calle Almas 3 CP. 46002 Valencia.
ADMINISTRATIVE AUTHORIZATION
SAÓ is a travel agency subject to the supervision of the travel agencies of the Valencian Community, being registered with the Valencian Community Identity Code CV-Mm1903-V
TAX IDENTIFICATION NUMBER
CIF B-988-28-544