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Privacy policy

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SAÓ VIAJES NATURALES, S.L. (hereinafter, “SAÓ”), through the management of www.SAÓviajes.es, aims to offer the User unique experiences through ecological, healthy, sustainable travel proposals and with social values.
Based on this objective and in the most demanding criteria of confidentiality and transparency, this Privacy and Data Protection Policy (hereinafter, PPPD) is aimed at providing you with all the information you need to understand the scope and purpose of data processing so that the acceptance, absolutely necessary to be able to access and use the web, is based on fully informed knowledge, according to the criteria established in Organic Law 15/1999, of December 13, Protection of Personal Data (hereinafter, LOPD) or regulations that replace it .
“User”: physical or legal person, public or private, who accesses and uses the website, either by registering or not registering.
“Registered user”: natural person who accesses and uses the website having created a user account.
“Responsible for the Treatment”: natural or legal person, of a public or private nature or administrative body, who decides on the purpose, content and use of the treatment.
“Data Processor”: the natural or legal person, public authority, service or any other body that, alone or jointly with others, processes personal data on behalf of the data controller as indicated in the art. 12 of the LOPD.
“Personal Data”: any information concerning identified or identifiable natural persons.
You have the rest of the definitions (art. 3 LOPD) and the full text of the LOPD here.
1. Origin
In order to be able to provide its services correctly and for the User to get the most out of the web, it needs a series of personal data that could be collected directly from you (registration or update forms, publications, offer or receipt of reservations, payments, when you simply send us an e-mail or call us by phone, photographs, etc.), indirectly through your registration on the web or through the use of technological instruments (cookies, plugins, widgets, etc.).
Similarly, by accepting this PPPD, you certify that you understand and accept the possibility that SAÓ, solely for the purposes described in the following third section, access for review and analysis of the communications that, through the web, the Users carry out with each other.
2. Types of data processed
To the usual personal data included in the forms (name, address, dates of stay, credit card, etc.) data is added that, although digital, does not mean that it ceases to be data personal (IPs, origin of links used to access the web, preferences, marketing… Cookies, Plugins and other tracking technologies).
SAÓ reminds you that it does not store your credit card data, but simply that information necessary for the correct management of the services contracted by the User.
3. Purpose of personal data processing.
Personal data processing has as its main purpose the management and correct fulfillment of the contract between the user and SAÓ, including the publication of their travel proposals and facilitation, to the extent as possible, of means to resolve disputes between the two.
The use of the data is as follows:
To guarantee that the content of the Web is adapted to your needs and those of your team.< br />For the continuous improvement of the User experience.
To formalize their contracts.
For the prevention of fraud and maintenance of security, compliance with any legally applicable regulations or the legitimate defense of the interests of SAÓ.
To inform you of any changes in our service.
4. Responsible for Treatment-Responsible for Treatment.
For the cases in which SAÓ is responsible for configuring its relationship with the User as Responsible for Treatment, in accordance with the provisions of the LOPD, the User is informed and accepts that the personal data provided by him or that are provided in the future to SAÓ will be processed in a personal data file called USERS, duly registered in the Register of the Spanish Agency for Data Protection and whose ownership is held by SAÓ. The processing of your data will always be carried out under the strictest security systems available to SAÓ.
For any questions about this PPPD, the User may contact SAÓ through the e-mail info@saoviajes.es< br />The data collected is stored and can be transferred in encrypted form outside the European Union to one of our suppliers. By providing us with your personal data, you agree to this transfer should it occur.
We may also use your data, or allow third parties to use your data, to provide you with information about products and services that may be of interest to you. If you do not want us to use your data in this way, please check the corresponding box on the order form or registration form.
Both parties agree that the security measures to be applied will be, in the absence of specific and express indication by the Treatment Manager, those corresponding to the low level indicated in Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the protection of personal data.
5. Communication of Personal Data.
Your data will not be communicated to third parties, except in the following cases:
Once you have given your consent for the distribution and/or disclosure of your data.
For the provision of services carried out by third parties for SAÓ, including payment processing, data analysis, tourist services, the treatment of certain aspects of marketing services. SAÓ will only send the User’s personal information to its suppliers.
If we are under an obligation to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property or safety of SAÓ, our clients or others. This includes the exchange of information with other companies and organizations for the purposes of protection against fraud and credit risk reduction.
By provision of Law, Regulation or by virtue of a decision of a competent authority, judicial or regulatory or, if necessary, in order to preserve their rights and interests.
If SAÓ or substantially all of its assets are acquired by a third party, in which case the personal data of its customers will be one of the transferred assets.< br />6. User rights.
6.1. Right of opposition:
You can oppose at any time the use of your personal data for commercial or advertising purposes by writing to the following email address: info@saoviajes.es
6.2 Rights of access, rectification and cancellation:
SAÓ assures you the exercise of the rights of access, rectification and cancellation, in accordance with the provisions of Organic Law 15/1999, Protection of Personal Data (LOPD) and in the development regulations, by writing to SAÓ VIAJES NATURALES, S.L., Calle Almas, 3. 46002 Valencia, or by email at the address: info@saoviajes.es
Remember that you can access directly from your private area, and ask SAÓ to exercise your rights.
5.3 Changes in the Privacy Policy Confidentiality:
SAÓ reserves the right to make the changes it deems appropriate at any time and without prior notice. Any changes to our data protection policy will be posted on this page and you will be notified by email.
7. Modifications of the PPPD.
SAÓ reserves the right to unilaterally modify this privacy policy, without prior notice.
However, if substantial changes are made, Users will be notified by email of the existence of such modification . If SAÓ does not receive opposition, within the terms provided by Law, it will understand the tacit consent to the new PPPD by the User.

SAÓ Viajes Naturales travel agency is registered in the Mercantile Registry of Valencia, in Volume 10127, Folio 100, Page V-170920

Telephone: 961 06 49 03
Contact email: info@saoviajes.es
SAÓ Viajes naturales S.L travel agency with registered office at Calle Almas 3 CP. 46002 Valencia.
SAÓ is a travel agency subject to the supervision of the travel agencies of the Valencian Community, being registered with the Valencian Community Identification Code CV- Mm1903-V
CIF B-988-28-544